Swift Response and Intensive Maintenance, JTT Safeguards the Reliability of the Jakarta–Cikampek Toll Road
6 Februari 2026
PRESS RELEASE
PT Jasamarga Transjawa Tol
No. 29/2026
Date: February 6, 2026
Swift Response and Intensive Maintenance, JTT Safeguards the Reliability of the Jakarta–Cikampek Toll Road
Cikampek (06/02) – PT Jasamarga Transjawa Tol (JTT) continues to strengthen swift response measures and intensive maintenance across several priority segments of the Jakarta–Cikampek Toll Road, based on continuous monitoring and road condition inspections. These efforts form part of the company’s commitment to maintaining toll road infrastructure reliability to ensure safe and comfortable journeys while supporting smooth public mobility.
In line with dynamic weather conditions and high traffic volumes, JTT ensures that any potential pavement disturbances are identified early through routine and comprehensive field inspections. This remains a key focus given the periodic rainfall still occurring in several operational areas. Monitoring results serve as the basis for determining measured handling and maintenance actions, while maintaining due consideration for road user safety and traffic flow.
As part of this ongoing maintenance program, JTT consistently carries out road handling and patching works across several priority segments. All works are implemented with coordinated traffic management and safety measures in accordance with operational standards, ensuring that toll road services remain operational and safely accessible throughout the work process.
As part of the maintenance realization, on Thursday, February 5, 2026, JTT conducted patching works at 213 points on Line A toward Cikampek, covering KM 10+250 to KM 49+580, as well as 103 points on Line B toward Jakarta, covering KM 66+300 to KM 13+500, including on-ramp and off-ramp access points. This activity forms part of JTT’s continuous efforts to maintain pavement quality and ensure service reliability along the Jakarta–Cikampek Toll Road.
As a follow-up measure, on Friday, February 6, 2026, JTT has prepared plans for further patching works at several priority segments based on the latest evaluation and field inspection results. The planned works include 49 points on Line A toward Cikampek, covering KM 19+900 to KM 67+585, and 46 points on Line B toward Jakarta, covering KM 37+150 to KM 10+575. All works are scheduled to be carried out with strict adherence to occupational safety, road user safety, and traffic flow management.
All treated segments remain under intensive supervision through routine field inspections to ensure pavement conditions remain serviceable and safe for road users.
Vice President Corporate Secretary & Legal of PT Jasamarga Transjawa Tol, Ria Marlinda Paallo, stated that comfort and a sense of security during travel are key expectations of toll road users. Therefore, each maintenance activity is carried out with careful consideration of road users’ interests and travel experience. “We understand that the presence of road works may cause inconvenience. However, these works are undertaken as part of our responsibility to ensure that road users can continue traveling safely and comfortably, both now and in the long term,” said Ria.
She added that JTT continues to minimize the impact of works on traffic flow by deploying operational personnel in the field, strengthening traffic management coordination, and ensuring that work information is communicated clearly to road users. “We want to ensure that every road user feels assured and protected while traveling on the toll roads we manage. Feedback and information from road users are also an important consideration for us in continuously improving service quality,” she explained.
As part of operational preparedness, JTT deploys field personnel 24 hours a day to ensure a rapid response should further road handling be required. JTT also continues to strengthen internal coordination, ensure the readiness of equipment and materials, and optimize road safety facilities and information services for road users. Operational strategies are consistently adjusted in line with evolving field conditions.
JTT extends its apologies to all road users for any inconvenience that may arise during the work process. JTT urges road users to remain cautious, maintain a safe distance, and comply with traffic signs and on-site officers’ instructions, particularly when passing through work areas and during rainy weather conditions.
JTT also appreciates the public’s active role in providing reports and information regarding road conditions, which plays an important part in supporting faster handling and continuous service quality improvement. As a form of protection for road users, JTT affirms that compensation may be provided if vehicle damage is proven to have been caused by toll road conditions and all applicable procedures and requirements have been fulfilled.
For reporting and follow-up, road users may contact on-site officers, the 24-hour Jasa Marga One Call Center at 14080, or the TRAVOY application available on iOS and Android.
For further information, please contact:
Ria Marlinda Paallo
VP Corporate Secretary and Legal
PT Jasamarga Transjawa Tol
Jl. Teuku Umar, Sepanjang Jaya, Rawa Lumbu Bekasi – 17114
Email: jasamarga.transjawa@jasamarga.co.id
Instagram: @official.jmtransjawa
